Emergency plumber in Leicester day or night.
Burst pipe, flooding, boiler down, no heat at 3am — we pick up, quote honestly on the call, and aim to be with you within the hour across LE1–LE9.
24/7 call-outs we take seriously.
Five emergencies, one team. If water, gas or heat is the issue — one call and we’re moving.
Burst pipes & leaks
First job: get the water off. We find the isolation valve, stop the flow, fix the pipe.
Call now →Boiler breakdowns
No hot water, no heat, error codes, pressure dropping. Same-day fix or an honest “parts ordered, back tomorrow” answer.
See boiler repair →Blocked drains flooding
Outside drain backed up? Toilet overflowing? We’ll clear it tonight, not next week.
See blocked drains →Frozen pipes (winter)
Cold snap froze a pipe? We thaw safely, check for burst damage, stop it happening again.
Call now →Gas leak suspected
Call National Grid 0800 111 999 first. Then ring us — we make the appliance safe and get you back on gas.
See gas engineer →From first call to hot tap — usually the same day.
No faff, no “we’ll ring you back on Monday.” You call, we quote, we turn up, we fix it. That’s the whole process.
Four things we promise every Leicester customer.
No contractors chasing commission, no “we’ll ring you back on Monday”, no mystery invoice three weeks later. Just proper trade work.
We’d rather earn your first review than fake ten.
You’ve seen the plumber websites — the suspiciously perfect five-stars, the same three stock photos. We didn’t bother. When a real Leicester customer rates a real job, the review lands here verbatim.
Until then, here’s what you can count on.
- Honest quote before any work starts — in writing if you want it.
- Local 0116 Leicester phone — not a nationwide call-routing number.
- Clear invoices — every line item explained, no vague “miscellaneous” add-ons.
- Every Trustpilot review we ever get, posted here verbatim — good or bad.
Before you ring in a panic.
The five questions Leicester callers ask most when something’s gone wrong at home — if yours isn’t here, the phone’s still the fastest way.
How quickly can you get to me in a Leicester emergency?
Across LE1–LE9 we aim for within the hour during the day and within 90 minutes overnight. Give us your postcode on the call and we’ll tell you a realistic arrival time — not a fantasy one to keep you on the line.
Do you charge a call-out fee for emergencies?
Yes — it’s fixed, quoted on the phone before we set off, and covers the first diagnosis on site. No surcharges for nights, weekends or bank holidays. Any work beyond the diagnosis is quoted before we start, never a “surprise at the end” bill.
I’m a tenant — can I call you if my landlord isn’t answering?
Yes. For genuine safety issues (gas leak, major flood, no heat in winter with a baby or elderly person in the house) we’ll come out and either invoice your landlord direct or send you a receipt to pass on. Just tell us on the call that you’re the tenant and who the landlord or letting agent is.
What should I do before you arrive?
Three things: (1) if there’s water, turn off the stopcock — usually under the kitchen sink or near the front door. (2) If there’s a gas smell, open the windows, leave the property, and call National Grid on 0800 111 999. (3) Keep your phone clear so we can call back with an ETA.
Is it really a 24/7 number, or a call centre?
It’s our phone, answered by someone who does the job — not a call centre, not an answering service. If we can’t pick up in thirty seconds it’s because we’re mid-call with another customer; ring again and we’ll answer.
Tell us what’s broken. We’ll tell you the price.
Or skip the form and just call. We pick up — even at 3am. Quotes are always free and never obligation-based.