Leicester & nearby areas · 24/7 enquiries

Emergency plumber in Leicester, day or night.

Burst pipe, active leak or no heating? Call with your postcode and what is happening. Get help checking availability and the next step, with the visit and charges agreed before booking.

Share your postcodeConfirm scope & chargesAgree your appointment

If you suspect a gas leak or carbon monoxide, get everyone outside and call the National Gas Emergency Service on 0800 111 999 from a safe place. Do not wait for a commercial callback. Do not use the suspected appliance again until advised it is safe. Follow HSE’s gas safety advice.

Illustration of water dripping from a sink waste-pipe joint into a bowl
Illustrative image.
Your next step

Tell us what has happened

Burst pipe or active water leak

Say where water is escaping and whether you can safely reach the known water stop tap. Keep clear of wet electrical fittings.

Leak help

Boiler breakdown

Have the boiler model, displayed fault code and pressure reading ready. Do not remove the casing.

Boiler repair

Blocked drain or overflowing toilet

Tell us which fixtures are affected and whether sewage is entering the property. Keep people away from contaminated water.

Drain help

No heating or hot water

Explain whether both have stopped, when it began and whether anyone vulnerable is affected. Confirm an available visit when you call.

Heating help

Suspected gas or carbon monoxide

Get outside and call 0800 111 999 from safety first. For immediate danger or severe illness, call 999.

Gas emergency guidance
How it works

Arrange the right help in three steps

  1. Tell us about the job

    Call or send your contact details, property postcode and the help you need.

  2. Discuss the details

    Confirm coverage, availability and any visit or assessment charges.

  3. Agree the next step

    Confirm who will attend, the appointment and the price or how it will be worked out.

Before you book

Questions about emergency help

How quickly can someone attend?

Enquiries are available 24/7. Give your full postcode, the problem and how urgent it is. The supplier must confirm whether a visit is available and the arrival window. A call or form request is not a confirmed appointment.

What does an emergency visit cost?

Before agreeing to a visit, ask the supplier to confirm the call-out or diagnostic charge, any out-of-hours rate, what it covers and whether VAT is included. Agree charges for additional work before it starts. The supplier takes payment and issues your invoice.

What should I do about a water leak?

If it is safe and you know the correct valve, turn off the water supply. Avoid wet electrical equipment, unsafe ceilings and contaminated water. Tell the supplier whether the flow has stopped; do not risk entering a dangerous area to take photographs.

What if I smell gas?

If you suspect a gas leak or carbon monoxide, get everyone outside and call the National Gas Emergency Service on 0800 111 999 from a safe place. Do not wait for a commercial callback. Do not use the suspected appliance again until advised it is safe. Follow HSE’s gas safety advice.

Can a tenant request help?

Report the problem to your landlord or managing agent and follow their repair arrangements. If you arrange work yourself, agree who authorises it and who will pay before booking. Your permission alone does not authorise an invoice to your landlord or guarantee reimbursement.

Request a callback

Tell us what you need

Leave your name, phone number and property postcode. Add details about the job if you have them.

This sends an enquiry. The appointment and any charges are agreed with you before booking.

Urgent? Call to discuss availability0116 488 6858

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