Blocked drains in Leicester? Check the right next step.
Tell us which toilet, sink or outside drain is affected and your postcode. Check availability and any diagnostic or callout charge before booking. Shared or public sewer problems may be the water company’s responsibility.
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Help identify the blockage.
Describe the symptoms when you enquire. The next step depends on the cause, access and equipment needed.
Blocked toilet or sink
Say which fixture is affected, whether water drains slowly or backs up, and whether other fixtures have the same problem.
Call now →Outside drain backing up
Describe the location and whether neighbouring homes are affected. Do not enter a chamber or handle sewage to investigate.
Call now →Possible sewer flooding
A shared or public sewer may need the water company. Check Severn Trent’s responsibility guidance and report suspected sewer flooding to the relevant provider.
Check responsibility →A recurring blockage
Tell us when it returns and what previous work was done. The cause may need investigation rather than another assumed quick clearance.
Get a quote →Jetting or a camera survey
If you need specialist jetting or CCTV inspection, say so when enquiring. Confirm the provider’s equipment, survey scope, report and quote before arranging the work.
Get a quote →Arrange the right help in three steps
Tell us about the job
Call or send your contact details, property postcode and the help you need.
Discuss the details
Confirm coverage, availability and any visit or assessment charges.
Agree the next step
Confirm who will attend, the appointment and the price or how it will be worked out.
Before you book drain work.
Check the likely responsibility, service availability and price basis before agreeing to a visit.
How much does drain unblocking cost?
The location, access, cause and work needed affect the price. Ask whether the initial visit or diagnosis is chargeable, what the quote includes, and how further work will be agreed.
Can I enquire at any time?
Yes, enquiries are available 24/7. Describe the problem and postcode to check attendance. A call or callback request does not guarantee same-day clearance; the appointment and scope need to be confirmed.
Do I need rods, jetting or a camera survey?
That depends on the blockage and the condition of the pipe. Explain any previous attempts to clear it, including chemicals used, and confirm specialist equipment and charges with the provider before booking.
Why does my drain keep blocking?
There are several possible causes, including material building up or a defect in the pipe. Recurrence alone cannot identify the cause. Ask what investigation is appropriate and what evidence will support any repair recommendation.
Is it my drain or the water company’s responsibility?
A private drain serving only your property within its boundary is normally the owner’s responsibility. Shared sewers and lateral drains may be the water company’s even on private land; adoption history matters, especially for systems built after the 2011 transfer. Check Severn Trent’s drainage responsibility guidance or your wastewater provider before paying for work. The boundary alone does not settle ownership.
Tell us what you need
Leave your name, phone number and property postcode. Add details about the job if you have them.
This sends an enquiry. The appointment and any charges are agreed with you before booking.
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